Billing Policy
VoltBike Hub issues written quotations for B2B buyers. Prices, currency, Incoterms, deposit, and balance timing are stated on the quotation or proforma invoice (PI) before production starts.
Quotations
A quote is valid for the period printed on it. Component markets move; if a key part changes, we re-confirm before you pay.
Samples
Sample fees, return freight, and whether the sample fee can be credited against a bulk order are written on the sample PI. Do not assume credit unless it is stated.
Deposits and balance
Typical export orders use a deposit to start production and a balance before shipment (or against copy documents), as agreed on the PI. Bank charges on the sender side are usually for the buyer’s account unless the PI says otherwise.
Freight and insurance
Ocean/air freight, local charges, and insurance follow the Incoterm on the PI (for example FOB, CIF, or EXW). Lithium battery handling may add documentation or carrier constraints — ask early.
Taxes and duties
Import duty, VAT/GST, and local compliance costs in the destination country are the buyer’s responsibility unless the PI explicitly includes them.
Currency
Invoice currency is the one on the PI. Website storefront currency displays (if any) are not the commercial contract.
Questions
sales@voltbikehub.com · +86 186 1817 1069 · Contact form
Related: Return Policy · Privacy Policy